2024 INTERSTATE TELEHEALTH REGISTRATION RENEWAL

An interstate telehealth registration is not a license to practice medicine and surgery in West Virginia, and only authorizes practitioners to provide telehealth services to West Virginia patients.

Effective at 11:59 pm Eastern Daylight-Time (EDT) on March 31, 2024, all current interstate telehealth registrations for medical doctors and physician assistants will expire unless successfully renewed during the Board’s renewal period.

Interstate telehealth registration renewal begins on Thursday, February 1, 2024 at 8:30 am and ends at 4:30 pm EDT on Friday, March 29, 2024. Failure to renew by this deadline will result in registration expiration. Because there is no grace period for practice after expiration, the Board strongly encourages early renewal to avoid unexpected problems or delays in renewal completion.

 

INTERSTATE TELEHEALTH REGISTRATION RENEWAL FAQs

  1. Do I need to renew my interstate telehealth registration in 2024?
  2. What is the renewal application deadline?
  3. I am not interested in keeping my West Virginia interstate telehealth registration. Do I need to renew?
  4. How do I renew my interstate telehealth registration?
  5. Can I renew online?
  6. Who can renew my registration for me?
  7. Will I need to submit any documents with my renewal applications?
  8. How much does it cost to renew my registration?
  9. How do I pay my renewal fee?
  10. How do I know if my renewal fee payment has been accepted?
  11. What happens if my payment fails?
  12. How long does it take to process my renewal application?
  13. How will I know if my interstate telehealth registration renewal application has been processed?
  14. What happens if I don’t renew my interstate telehealth registration?
  15. I am applying for a license, but the license has not been granted yet. I hope to receive a license in May 2024. Do I need to renew my interstate telehealth registration?
  16. I can’t finish my renewal application and get it to the Board by 4:30 pm EDT on Friday, March 29, 2024. What happens now?
  17. My interstate telehealth registration expired on March 31, 2024. How do I get it back?
  18. Who can I contact at the Board with a question about renewal? 
  19. I’m a PA, how does my registration renewal affect my practice notification(s)?
  20. I’m a PA, can I renew my registration if I don’t have a practice notification?
  21. I’m a PA, does my practice notification(s) need updated when I renew my registration?

 

 

  1. Do I need to renew my interstate telehealth registration in 2024?

If you will be providing telehealth services to patients located in West Virginia from another US state after March 31, 2024, you must hold either a West Virginia license or an interstate telehealth registration. 

  1. What is the renewal application deadline?

To avoid expiration of your interstate telehealth registration, your complete renewal application and the associated renewal fee must be received by the Board before 4:30 pm EDT on  Friday, March 29, 2024.

  1. I am not interested in keeping my West Virginia interstate telehealth registration. Do I need to renew?

No, if you will not be providing telehealth services to patients located in West Virginia from another US state after March 31, 2024, you do not need to take any action and your registration will simply expire at 11:59 pm EDT on March 31, 2024.

  1. How do I renew my interstate telehealth registration?

The interstate telehealth registration renewal application is a paper process which requires you to submit a personally completed paper renewal application to the Board via US Mail to:

West Virginia Board of Medicine
101 Dee Drive, Suite 103
Charleston, West Virginia 25311

The renewal application and instructions are available on the Board’s website.

  1. Can I renew online?

No. At this time, the interstate telehealth registration renewal application is a paper application.

  1. Who can renew my registration for me?

You are the only person authorized to complete your interstate telehealth registration renewal application.   

  1.  Will I need to submit any documents with my renewal applications?

Maybe. If you answer “yes” to any of the questions, you must provide a written explanation for each “yes” response and produce all related documentation. Your application will be considered incomplete if you do not provide the required explanations and documentation.

  1. How much does it cost to renew my registration?

The renewal fee is $175 for medical doctors and $50 for physician assistants.

  1. How do I pay my renewal fee?

Upon receipt of your completed renewal application, the Board will send payment instructions to the email address provided on the renewal application. Your application will not be processed until payment is received. Please submit your application early to ensure adequate time for receipt and subsequent payment prior to the renewal deadline.

  1. How do I know if my renewal fee payment has been accepted?

After you pay your renewal fee, you will receive an email receipt from the West Virginia Treasurer’s e-gov payment system at the email address you enter into the payment screen.  Please open the receipt, which is provided as an attachment to the email, to verify that your payment was successfully submitted.

  1. What happens if my payment fails?

Your application is incomplete until your renewal fee payment is successfully submitted.  Your renewal application, along with your payment, must be received on or before 4:30 pm EDT on Friday, March 29, 2024, or your registration will expire.

  1. How long does it take to process my renewal application?

If you will be providing telehealth services to patients located in West Virginia from another US state after March 31, 2024, the Board recommends that you apply for renewal by March 15, 2024.  While the Board makes every effort to process renewal applications efficiently, March is an extremely busy month for the Board. While all complete applications received before the renewal deadline will be processed, confirmation of registration renewal may take longer, and may be delayed beyond March 31, 2024.

  1. How will I know if my interstate telehealth registration renewal application has been processed?

The Board will email your 2024-2025 wallet card to the email provided on your renewal application once your registration has been successfully renewed.

  1. What happens if I don’t renew my interstate telehealth registration?

Your interstate telehealth registration will expire at 11:59 pm EDT on March 31, 2024, and you will not be authorized to provide telehealth services to patients located in West Virginia from another US state.

  1. I am applying for a license, but the license has not been granted yet. I hope to receive a license in May 2024. Do I need to renew my interstate telehealth registration?

Yes. You may not provide telehealth services to patients located in West Virginia from another US state after March 31, 2024 without either a license or an interstate telehealth registration.  If your application will not be/was not granted by the Board as of March 11, 2024, you will not receive a license before May 20, 2024. To practice after March 31, 2024 and until licensure is obtained, you will need to practice pursuant to an interstate telehealth registration.

  1. I can’t finish my renewal application and get it to the Board by 4:30 pm EDT on Friday, March 29, 2024. What happens now?

Your interstate telehealth registration will expire at 11:59 pm EDT on March 31, 2024, and you will not be eligible to provide telehealth services to patients located in West Virginia from another US state.

  1. My interstate telehealth registration expired on March 31, 2024. How do I get it back?

You may reapply for an interstate telehealth registration. Information regarding reinstatement of an interstate telehealth registration will be available on the Board’s website beginning April 1, 2024.

  1. Who can I contact at the Board with a question about renewal?

Please review the renewal FAQs carefully before reaching out to the Board with questions.  The overwhelming majority of telephone inquiries the Board received regarding renewal are resolvable by reviewing the Renewal FAQs and other information readily available on the Board’s website. The Board’s preferred method of contact at this time is via email. Please email questions that cannot be resolved via the FAQs to Carmella.L.Walker@wv.gov.

  1. I’m a PA, how does my registration renewal affect my practice notification(s)?

Renewal of your registration will not affect your activated practice notification(s). Failure to renew your registration will automatically terminate any practice notification(s) effective March 31, 2024, at 11:59 pm EDT. 

  1. I’m a PA, can I renew my registration if I don’t have a practice notification?

Yes. You may renew your registration if you have met the eligibility requirements for renewal.  However, before you practice pursuant to your West Virginia registration you must file a practice notification with the Board and receive notification from the Board that the practice notification has been activated.

  1. I’m a PA, does my practice notification(s) need updated when I renew my registration?

No. You are not required to update your practice notification(s) at renewal.